COVID-19 Updates

This page will be updated as circumstances warrant.

Staying Safe in the COVID-19 (Coronavirus) Pandemic

27 MARCH 2020

As we have reported previously, Blue Duck has been working to protect the health and safety of our employees, our riders, and our communities by frequently sanitizing our scooters, our workplaces, our tools, and our fleet vehicles used to transport scooters. Our employees have been washing their hands frequently and practicing social distancing.

Now that local and state governments are urging, and sometimes ordering, everyone to stay at home to curb community spread of the virus, we have determined the most prudent course of action is to pause our operations until such time as public health authorities have determined it is safe to resume service.

We take this measure in light of our commitment to the health and safety of our riders, our employees, and our communities. Please continue to observe all CDC and government guidelines in order to keep yourself and your loved ones safe and healthy.

Please monitor this page for updates as they develop. If you have any questions please email

13 MARCH 2020

Flying safe is our number one concern at Blue Duck. We care about safety for our riders, for our communities, and for our employees.

We want to take a moment to let you know what steps we have taken in the face of the COVID-19 (coronavirus) pandemic and review what you can do to protect yourself and others.

To keep our communities and our employees safe

  • We have equipped our warehouses with sanitizing supplies.
  • All scooters are wiped down daily with sanitizers.
  • Nighttime crew are sanitizing scooter handlebars as they make their rounds, cleaning up and moving scooters around.
  • Maintenance crew and route operators are wearing gloves as they work and washing their hands regularly.
  • We have suspended all non-essential business travel.
  • Employees who travel on personal business to areas where the risk of exposure is significant are required to self-quarantine upon their return.
  • Where appropriate, we are encouraging employees to work from home.
  • We are suspending all public outreach events until further notice.

We are following developments closely and monitoring guidelines issued by the CDC and the WHO as they evolve. We will adapt our protocols as warranted by any changes to the guidance, up to and including pausing or suspending operations in areas as ordered by public health officials.

You can help prevent the spread of infectious illness

According to the Center for Disease Control and Prevention, the best way to prevent illness is to avoid being exposed to this virus. However, as a reminder, the CDC always recommends everyday preventive actions to help prevent the spread of respiratory diseases including:

  • Avoid close contact with people who are sick.
  • Avoid touching your eyes, nose, and mouth.
  • Stay home when you are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
  • Wash your hands often with soap and water for at least 20 seconds, especially after going to the bathroom, before eating, and after blowing your nose, coughing or sneezing.

More information is available at Center for Disease Control & Prevention and the Texas Department of State Health Services.

Click here for more information on Blue Duck’s detailed COVID-19 protocols.